独立站卖家出海前需要准备些什么?
发表于:2022-11-24 10:23:32浏览:15次TAG:
您是否仍然犹豫不决,是否应该通过因特网建立独立站,将自己的产品推向国际市场?
你仍在不确定外国顾客是否会喜欢自己的产品而犹豫?
据悉,全球互联网用户已超过37亿,2016年全球电子商务年收入达到2万亿美元,到2020年突破4万亿美元,市场规模巨大。跨国界,全世界的消费者都会成为你的顾客,走出当地市场,你的生意就会有更大的发展。要进入国外市场,当然还有很多工作要做,建立个性化的网站,选择合适的推广渠道,这些都是出海前需要准备的工作。
对于构建个性化网站,出海企业首先要认真考虑,如何设计网店,通过什么样的渠道让海外客户了解您的产品,所用的货币及付款方式,如何安排客户服务等。
75%的消费者更愿意从使用自己母语的网站购买商品,因此,你必须确保自己的网站语言是目标消费者的母语,与其无障碍沟通,例如,面对日本,需要支持日语,面向英语国家,需要支援英语。
虽然您可能只是想扩大一个目标市场,但也会出现多语种情况,如东南亚市场、南非、加拿大、瑞士等多语种国家,网站只支持一种语言是不够的,因此务必提前做好准备。
在巴西等移民较多的市场,尽管不同语系的消费者使用不同语言的购物网站,但他们都习惯用当地货币为商品定价。站点的内容,包括图片、符号、色彩等都要精心设计,才能更好地迎合市场需求。除翻译网站和修改内容外,网站的内容管理系统也应支持多种语言。此外,随着手机端数量的增加,也要优化网站的移动端页面,确保移动和PC端的适应性。
打造海外独立站,越来越多的中国卖家通过FunPinPin独立站建站平台,轻松打造自己的品牌出海站。后台FunPinPin采用全中文操作,面向国内的本地化服务团队,操作更加简单。即海上服务,FunPinPin支持15种语言,轻松构建面向多种语言环境的网站,并支持全球谷歌云节点加速,网站载入速率提高38%,快速开通Google、Facebook等广告账户,轻松触达海外市场。
同时,从消费者的角度出发,让金钱和付款方式也是需要高度关注的一部分,让他们可以轻松完成跨境支付。如产品的标价,细节决定成败,消费者将因为你没有用当地货币标注离开你。试着想象英国消费者在看到产品为人民币时会有多不便,FunPinPin独立站与国际知名的国际贸易支付机构合作,共同打造更加完善的支付解决方案。
最终,海外市场很重视你为客户提供的服务,高质量的客户服务可以增加销售,赢得回头客,更好地吸引潜在的消费者。以当地语言与消费者交流,包括咨询、退货等服务,能让消费者倍感亲切。所以,如果你想在本地市场有所作为的话,就必须在本地建立一个客户服务团队,提供本地化的服务。假如你只是个小本生意,或者只是尝试一下,那么也有一些低风险、低成本的方式供你选择,比如使用实时对话翻译工具、多语言帮助中心、社区或论坛。
在物流配送方面,建议与国际物流公司合作,省时省心。单凭自己的力量去完成营销计划肯定很厉害,但找出目标市场的本土营销专家,让他们用专业的知识和经验帮助你,会比你单打独斗的强,他们可以帮助你迅速实现品牌本土化。而品牌传播的核心是一致,针对不同的市场也需要因势利导,入乡随俗。
像一个人一样,人的本质是不变的,但在进入不同的国度时,需要适应当地的风士和风土人情,要适应说、怎么做、怎么打扮,要融入乡土气息。当地专业人士不仅可以帮助您品牌更好地融入当地文化,还可以帮助您防范和应对新市场上出现的问题。
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