独立站卖家怎么构建新客邮件漏斗召回?
发表于:2022-11-24 10:23:32浏览:18次TAG:
尽管如今已经有许多不同的营销渠道出现,但是考虑到电子邮件营销成本低、在西方社会的使用率很高,可以获取更多的买家信息,因此对于独立站卖家而言,电子邮件营销依然是必选营销渠道!
然而,EDM绝不是只发送几封邮件就可以了。信函内容需要斟酌,发送时机要考虑,目标使用者的发展变化也要把握…精细、策略能让EDM产生最大效果。
如何建立新客邮件漏斗召回?
普通做法:大部分独立站卖家采用弃单召回法。如果买家下订单后未完成付款,10~30分钟后发送追单邮件。这种方法虽然能达到一定的效果,但由于只覆盖少数买家,效率不高。
升级做法:买家行为分为浏览、加购、下订单、付款4个环节,要做好邮件回收,需要覆盖整个买家的行为轨迹,对不同位置的买家采取不同的邮件营销方式。
1、浏览产品,不加购买家
在邮件中向买家推荐感兴趣的产品,刺激买家产生需求。
2、加购产品,未结算买家
在邮件中及时提醒买家下单,如果超过一定时间后还没有回复,则需要发放打折券来刺激买家。要是再过几天,买家还是没反应过来,可能买家对加购的产品已经没有兴趣了,那么现在就给买家继续推荐一些感兴趣的产品吧。
3、完成定单,未付款买家
在邮件中提醒买家下订单,并发更高的优惠券刺激买家。
4、支付买成功的买家
向买家发放更高折扣的优惠券会刺激他们进行重复购买。
升级后的订阅弹窗+新客信漏斗召回组合,能有效地利用EDM覆盖买家的整个生命周期,使EDM营销效果比原来提高120%!店铺销售额可以提高10%~20%。
买家不同的行为代表着不同的需求,卖家需要对不同买家制定不同的邮件内容,以达到每个转化节点的最佳效果,以上就是独立站运营的相关内容,希望对您有所帮助。
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