独立站卖家想要盈利必须注意退货率的问题
发表于:2022-11-24 10:23:32浏览:21次TAG:
赚钱就是获取利润。
赢利公式比较简单,就是要获取利润,即所谓的收益减去成本,即成本方面,谷歌或其他媒体可能帮不上什么忙,首先讨论下的收益,即:总定单数目拆成总客户数,平均每个客户订购的数量,以及每个订单的平均金额,这三个参数等于收入,我们需要改进这三个参数,尽可能地让一个客户在我的网站购买更多。
一方面增加客户的数量,如拉新的比较偏爱客户的数量要做提升,另外一方面是复购,假设我们是做服装生意的,消费者每年都会买衣服,不能在他第1年买衣服后第2年才买,第三年再买,就是增加订货的数量。
特别提醒,作为电商卖家,一定要注意退货率,这是ROI很重要的指标。
比如我们打算做服装的业务,目标人群是15~25岁的女性,投放市场的是美国,假设这个群体大概有300万,所以刚开始市场是300万,在做广告过程中,可能有30%的人会考虑和购买意向,这部分可能是6万人,下一层可能会有20%的人会考虑将品牌的20%投入购物车,最后10%做购买。
这样的流动率我们来看,比重虽然还可以,但流动率比较高,每一层实际上都在流失。因此在曝光这一阶段,如何吸引顾客,让他了解并考虑我的品牌,尽可能保留在我的网站上,甚至加入购物车,然后加入购物车、弃购、下单、购物后退货,或可能再次购买,其实都是问题。
这样就得把整个独立广告站的结构搭建好,让广告有个正向循环使用,基于以上问题,在既有市场未饱和,在有限的市场上流失过多客人,其实也是一个不平衡的漏洞,只是市场上很多人没有察觉到,看我们怎么做,怎么做。
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