独立站卖家如何提高复购率
发表于:2022-11-24 10:23:32浏览:14次TAG:
跨国零售业务的本质就是流量的变现,但是现在越来越多的跨境电商卖家发现获得客源越来越难,流量成本也越来越高。
但是对传统贸易商和第三方卖家而言,在众多外部条件的挤压下,实际上在转化率和客源价格方面的操作和选择空间越来越小,这就是为什么越来越多的卖家选择做独立站点的原因。
要提高转换率,关键是要做到三个“高”,即“高内容”“高接触”“高效率”。“高级内容”是从品牌的底层进行设计,以形成产品的差异化优势和品牌理念;“高级内容”是有目的地设计网站,以使网站内容更易于接触消费者;“高级内容”是通过适当的渠道将内容传递给更精确的潜在客户。
亚马逊这样的平台是人在找货,独立站是货在找人,我们要主动寻找潜在客户,获得更多的转化机会。
独立站卖家要提高产品复购率,可采用以下三种方法:
1、利用产品本身的回购性质。如果空气清洁器的滤芯配件需要不断更换,卖家可以配制相关配件,以提高产品的购买价格。
2.规划具有复购性的产品线。就拿电动滑板车来说,市场上常见的电动滑板车都是大块的电池,看起来并不酷,所以希望电动滑板车能像普通滑板车一样,这也让产品与众不同。之后,他们发现一些客户希望滑板车能够适应更复杂的路面,于是,他们根据市场的需求,设计出了新的Search电动滑板车,这就是Search计划。在顾客有新的需求时,我们也可以通过促销促销来扩大订单。
3、与买家建立一个足够舒适的连接。如果顾客没有下订单就购买商品,那么很难与顾客建立联系,因为他们是在做平台电商。但是独立站不同的是,独立站可以帮助卖家建立私域流量,比如通过邮箱订阅吸引客户,通过客服与客户电话沟通等等,这都需要精细化的运营。
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